Refund & Returns Policy

Last Updated: February 2026

Because all Fresh Air First Club products are made-to-order, we do not accept general returns or exchanges.

Damaged or Incorrect Items

If your order arrives:

• Damaged

• Misprinted

• Defective

• Incorrect item

Please contact us within 7 days of delivery at:

[Insert your support email]

Include:

• Order number

• Clear photos of the issue

• Description of the problem

If approved, we will:

• Replace the item at no cost, or

• Issue a refund if replacement is not possible

Non-Returnable Situations

We do not offer refunds or returns for:

• Incorrect sizing selected

• Buyer’s remorse

• Shipping delays outside our control

Please review sizing charts carefully before ordering.